Management Letters / Cuadernos de Gestión

• 

  Año 2026, Vol. 26, Número 1

  • Artículos

    • Developing and validating a scale to assess customer experience during the order fulfillment process in the e-commerce context

      Natalia Kravchenko, Vera Butkouskaya, Olga Oyner, Anita Nanda

      • Resumen
      • Texto completo

      págs. 7-21

      

    • How Does Social Identity Influence Experiential Value, Customer Satisfaction, and Post-Purchase Intentions in Portuguese Slow Food Restaurants?

      Mariana Santos, Ana Dopico Parada, Pablo Cabanelas Lorenzo

      • Resumen
      • Texto completo

      págs. 23-37

      

    • From Click to Visit: The Role of eWOM in the Choice of Spa Tourism Destinations under Information Acceptance Models

      Alberto Azuara Grande, José Ramón Sarmiento Guede, José Antonio Fraiz Brea

      • Resumen
      • Texto completo

      págs. 39-55

      

    • Corporate social performance as a market force: Analysing its impact on stocks’ tail risk and upside potential in the Spanish equity market

      Julen Galarza Maria, Eduardo Ortas Fredes, José Mariano Moneva Abadía

      • Resumen
      • Texto completo

      págs. 57-72

      

    • The Impact of Quality of Financial Information on the Decline of Food Manufacturing Companies in the European Union

      Masidivinga Landu, Jorge H. Mota, Ana Maria Bandeira, António Carrizo Moreira

      • Resumen
      • Texto completo

      págs. 73-89

      

    • Analysis of forgotten incidences on knowledge transfer and management skills in Tunja SME’s

      Fabio Blanco Mesa, Karen López Rodríguez, Jheisson A. Abril Teatin, Ernesto Leon Castro, Dianny Fernández Samacá

      • Resumen
      • Texto completo

      págs. 91-107

      

    • Systematic literature review on the impact of multifunctional training on organizational resilience

      Sofia García Manglano, Julien Maheut, Julio J. García Sabater, Angel Ruiz

      • Resumen
      • Texto completo

      págs. 109-124