págs. 7-17
Collaborative networks in community-based tourism: implications for participatory management
págs. 18-23
The impact of eWOM: a study on the adoption of opinions on consumer online communities
Jorge Brantes Ferreira, Angilberto Sabino de Freitas, Eduardo Rocha Guarana, Thais Vieira de Lima, Juliana Werneck Rodrigues, Cristiane Junqueira Giovannini
págs. 28-37
Image of Camino de Santiago: Analysis of its promotional representation as a tourist product
págs. 38-46
Tourism capacity as organizational performance assumption: A study in the hotel sector
Elvis Silveira Martins, Vinícius Costa da Silva Zonatto, Luiz Eduardo Mascarenhas
págs. 47-56
The virtuous relationship between entrepreneurship and social capital: a study on tourism rural businesses in Portugal and Brazil
págs. 57-69
págs. 70-77
The use of social media in hotels as indicator of efficient management
Juan Pedro Mellinas Cánovas, Soledad María Martínez María-Dolores, Juan Jesús Bernal García
págs. 78-83
págs. 84-95
Stakeholders participation in tourism and recreation planning and management in protected areas: Fundamentals on the participatory process
Paulo Filipe Rosa, Luís Alberto Dias Carvalhinho, Jorge Alexandre Pereira Soares
págs. 96-106
Tourist experience in museums: perceptions of managers and visitors
Marlusa Gosling, Joao Albino Silva, Júlio Mendes, Mariana de Freitas Coelho, Ítalo Brener Carvalho
págs. 107-116
La huella de la crisis y la estrategia de supervivencia en la industria hotelera española: Una aproximación a través de los estados financieros
págs. 117-126
Intangible Marketing: The servicescape and the use of physical evidence projection of service environments
Marcelo da Silva Schuster, Valeria da Veiga Dias, Luciana Flores Battistella
págs. 128-134
Risk Management in Portuguese “Excellence SME”
Fernando Oliveira Tavares, Luís Pacheco, Miguel Rodrigues Pires
págs. 135-144
Quality assessment of online banking services: An integrated model of SERVQUAL - Kano and QFD
págs. 145-153
CSR and technology companies: a study on the motivations of implementation and integration in Spanish companies
Juan Andrés Bernal Conesa, Antonio Juan Briones Peñalver, Carmen de Nieves Nieto
págs. 154-164
Intangible resources and export performance
Orlando Manuel Martins Marques de Lima Rua, Alexandra Maria Santos Silva França
págs. 165-172
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