Service quality in supermarket retailing: identifying critical service experiences
Ignacio A. Rodríguez del Bosque, Rodolfo Vázquez Casielles, Ana María Díaz Martín, Agustín V. Ruiz Vega
págs. 1-14
Shopping satisfaction for domestic tourists
Y. Reisinger, L. W. Turner
págs. 15-27
Towards an understanding of European grocery supply chains
H. Staines, J. Fernie
págs. 29-36
Retail market share and saturation
M. O'Kelly
págs. 37-45
A theoretical study on optimal inventory-taking frequency for retailing
H. Sandoh, H. Shimamoto
págs. 47-52
pág. 53
pág. 59
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