Ha sido reseñado en:
Chaoqun Xie (ed.):Advancing (Im)politeness Studies: Cultural, Digital and Emotional Aspects: (Cham: Springer, 2023. 230 pages)
Onomázein: Revista de lingüística, filología y traducción de la Pontificia Universidad Católica de Chile, ISSN 0718-5758, ISSN-e 0717-1285, Nº. 70, 2025, págs. 263-267
Over the last four decades, research on (im)politeness has consistently demonstrated the enduring appeal and intricate complexity of a seemingly commonplace concept. However, grasping the multifaceted and sophisticated nature of (im)politeness remains a significant challenge. This volume brings together contributions from both established and up-and-coming scholars, exploring the theoretical foundations of (im)politeness, as well as emotional and digital (im)politeness. By offering a nuanced exploration of this important aspect of human communication, the book provides readers with a varied view of (im)politeness in different genres and contexts and sheds light on its enduring role in social interaction. Through the inclusion of diverse perspectives, the book highlights the multifaceted nature of (im)politeness, enhancing our understanding of this critical aspect of human existence.
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págs. 73-92
Positive Emotions and Pragmatic Choice: Politeness Practices in the Mexican Context
págs. 95-114
págs. 115-132
“So What Are You, a Telephone?”: Emotion Management in Complaint Responses in BELF Phone Interactions
págs. 133-163
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Impoliteness and Negative Comments on Google Reviews: Nursing Homes in Spain and the United States
págs. 185-202
Strategic Impoliteness in E-commerce Communication: How Online Shops Challenge Negative Customer Reviews
págs. 203-223
págs. 225-243
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