Reino Unido
This chapter explores the interconnections of culture, emotion, and (im)politeness evaluations. Emotions have always been an integral facet of(im)politeness and yet they have often neither been incorporated fully into theory nor researched in detail. After an initial introduction, the chapter first addresses the notion of ‘emotion’ and argues that the concept is more complex than it might appear at first sight. It then explores the role of emotions in the evaluation process by considering three main aspects: (a) triggers of emotion, especially as they relate to concerns for face, goals, and rights and obligations; (b) the appraisal/evaluation process and thecomponent steps; and (c) (re)actional tendencies. Throughout the chapter, authentic incidents are used to illustrate the points.
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