A study of quality service in university catering services: a preliminary development of a measurement instrument

• Autores: Lidia Parente, Cláudia Simões, José Carlos Pinho, Isabel Macedo
• Localización: Proceedings of the 6th International Congress on Public and Non Profit Marketing: University of Minho, Braga, Portugal, 14-15th june 2007, 2007, pág. 62
• Idioma: español
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