Total quality management

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  Año 1999, Vol. 10, Número 7

  • The Development of a Quality Cost Model in a Telecommunications Company

    Gee-Hyun Hwang, Elaine Aspinwall

    págs. 949-965

    

  • The development of a quality cost model in a telecommunications company

    GEE-HYUN HWANG, Elaine Aspinwall

    págs. 949-965

    

  • Quality Motivation in China: Humanistic and Technological

    Tsz-Kit Cheng, Shui-Fun Fiona Chan

    págs. 967-978

    

  • Quality motivation in China: humanistic and technological

    SHUI-FUN FIONA CHAN, TSZ-KIT CHENG

    págs. 967-978

    

  • Total Quality Management in Non-Profit Secondary Health Care

    R. Dixon, P. M. Trenchard

    págs. 979-986

    

  • Total quality management in non-profit secondary health care

    P. M. TRENCHARD, R. DIXON

    págs. 979-986

    

  • Enablers of Total Quality Management Implementation in Manufacturing: A Case Study

    A. Gunasekaran

    págs. 987-996

    

  • Enablers of total quality management implementation in manufacturing: a case study

    A. GUNASEKARAN

    págs. 987-996

    

  • Total Quality Management and Higher Education: The Employers' Perspective

    T. Hillman Willis, Albert J. Taylor

    págs. 997-1007

    

  • Total quality management and higher education: the employers' perspective

    T. HILLMAN WILLIS, ALBERT J. TAYLOR

    págs. 997-1007

    

  • A Study of ISO 9000 Process, Motivation and Performance

    Cleve Chen, Ching Horng, Fenghueih Huarng

    págs. 1009-1025

    

  • A study of ISO 9000 process, motivation and performance

    FENGHUEIH HUARNG, CLEVE CHEN, CHING HORNG

    págs. 1009-1025

    

  • A Methodology of Enhancing Profitability Through the Utilization of Experimental Design: A Catering Business Case Study

    S. Krishnamoorthy, M. M. Kapadia

    págs. 1027-1036

    

  • A methodology of enhancing profitability through the utilization of experimental design: a catering business case study

    S. KRISHNAMOORTHY, M. M. KAPADIA

    págs. 1027-1036

    

  • How much do we lose on non-quality?

    AVNER HALEVY, EITAN NAVEH

    págs. 1037-1045

    

  • A Framework for International Quality Management Research: Development and Validation of a Measurement Instrument

    Trivellore E. Raghunathan, Luis E. Solis, S. Subba Rao

    págs. 1047-1075

    

  • A framework for international quality management research: Development and validation of a measurement instrument

    T. S. RAGHUNATHAN, S. SUBBA RAO, Luis E. Solis

    págs. 1047-1075

    

  • Ye Olde Total Quality Management

    Francis W. Wolek

    págs. 1077-1084

    

  • Ye olde total quality management

    FRANCIS W. WOLEK

    págs. 1077-1084

    

  • How Much do We Lose on Non-Quality?

    Avner Halevy, Eitan Naveh

    págs. 1999-2007