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Book of abstracts: 11th International Conference on Business Servitization (ICBS 2024)

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  • This book abstracts summarizes the proceedings of the 11th International Conference on Business Servitization (ICBS 2024), held at Nova School of Business and Economics – Lisbon, Portugal.

    On this edition, the conference places a special emphasis on the focal theme: Unlocking Unique and Intelligent Digital Solutions: The Pivotal Role of Frontier Technologies (Blockchain and AI) in Servitization.

    This year's edition aims to debate and shape such critical questions for the future development of the field. Accordingly, the focus of this year is set at the intersection of two increasingly essential topics for servitization that have not yet been sufficiently linked in academia: digital services and frontier technologies with the focus on artificial intelligence and blockchain.

    ICBS is a conference traditionally targeted to business professionals, policy makers and researchers. While the focus of this year’s conference will be the Pivotal Role of Frontier Technologies in Servitization, as in previous editions the organizers also endeavour to connect works related to other relevant issues linked with servitization such as: business engineering, strategy, business models, international business, operations management and supply chain management.

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