“We’ve lost you Ian”: Multi-modal corpus innovations in capturing, processing and analysing professional online spoken interactions

• Anne O'Keeffe ^[1] ; Dawn Knight ^[2] ; Geraldine Mark ^[2] ; Christopher Fitzgerald ^[1] ; Justin McNamara ^[1] ; Svenja Adolphs ^[3] ; Benjamin Cowan ^[4] ; Tania Fahey Palma ^[5] ; Fiona Farr ^[1] ; Sandrine Peraldi ^[4]
  1. [1] University of Limerick

     University of Limerick

     Irlanda

     
  2. [2] Cardiff University

     Cardiff University

     Castle, Reino Unido

     
  3. [3] University of Nottingham

     University of Nottingham

     Reino Unido

     
  4. [4] University College Dublin

     University College Dublin

     Irlanda

     
  5. [5] University of Aberdeen

     University of Aberdeen

     Reino Unido

     

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• Localización: Research in Corpus Linguistics (RiCL), ISSN-e 2243-4712, Vol. 12, Nº. Extra 2 ("Innovations in the compilation and analysis of spoken corpora"), 2024, págs. 1-23
• Idioma: inglés
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• Resumen

  • Online communication via video platforms has become a standard component of workplace interaction for many businesses and employees. The rapid uptake in the use of virtual meeting platforms due to COVID-19 restrictions meant that many people had to quickly adjust to communication via this medium without much (if any) training as to how workplace communication is successfully facilitat- ed on these platforms. The Interactional Variation Online project aims to analyse a corpus of virtual meetings to gain a multi-modal understanding of this context of language use. This paper describes one component of the project, namely guidelines that can be replicated when constructing a corpus of multi-modal data derived from recordings of online meetings. A further aim is to determine typical fea- tures of virtual meetings in comparison to face-to-face meetings so as to inform good practice in virtual workplace interactions. By looking at how non-verbal behaviour, such as head movements, gaze, pos- ture, and spoken discourse interact in this medium, we both undertake a holistic analysis of interaction in virtual meetings and produce a template for the development of multi-modal corpora for future analysis.