Innovation and AI: An opportunity for spanish tourism in the post Covid-19 era

• Autores: Aimée Torres Penalva, Luis Moreno Izquierdo
• Localización: Tourism and ICTs: Advances in Data Science, Artificial Intelligence and Sustainability / Antonio Jesús Guevara Plaza (ed. lit.), Alfonso Cerezo Medina (ed. lit.), Enrique Navarro Jurado (ed. lit.), 2024, ISBN 978-3-031-52607-7, págs. 113-122
• Idioma: inglés
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• Resumen

  • The value of innovation in economic activity is undeniable, as is the importance of tourism in the Spanish economy. However, tourism has traditionally been considered less innovative than other sectors, which has led to less attention being paid to research in this area. With the arrival of the pandemic and its destructive impact on tourism, interest in new technologies applied to the sector has reached its peak. For this reason, this paper seeks to determine whether the use of these technologies, and specifically AI, represents an opportunity for the Spanish tourism sector in the post-COVID-19 crisis. To this end, a descriptive analysis of several successful cases of the application of this technology in the sector is carried out, as well as a solution to one of the problems arising from this new situation: the use of face masks.