Ciudad Real, España
Team creativity is critical to staying ahead in today’s competitive hospitality industry. Recent research has suggested servant leadership fosters employee creativity, but the mechanisms and context in which this relationship emerges at team level is unknown. This paper aims to advance this area of research and analyzes the mediating role of empowerment climate and team citizenship behavior in the servant leadership-team creativity relationship. Support for our model was found using a sample of 343 teams, encompassing 835 respondents from various departments at 171 hotels in Spain, a leading international tourist destination. The results show that servant leadership had a positive indirect effect on team creativity, via the sequential application of empowerment climate and team citizenship behavior.
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