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Evaluation model of competitive and innovative tourism practices based on information entropy and alternative criteria weight

    1. [1] Universidade da Beira Interior

      Universidade da Beira Interior

      Covilhã (Conceição), Portugal

    2. [2] Universidade Federal do Rio de Janeiro

      Universidade Federal do Rio de Janeiro

      Brasil

    3. [3] Higher Institute of Administration and Languages, ISAL
  • Localización: Tourism economics: the business and finance of tourism and recreation, ISSN 1354-8166, Vol. 27, Nº. 1, 2021, págs. 23-44
  • Idioma: inglés
  • Texto completo no disponible (Saber más ...)
  • Resumen
    • An evaluation model of competitive and innovative tourism practices in Portugal based on infor-mation entropy is proposed. The relative evolution of each criterion/construct is explored in thelight of its predictability/randomness in Portuguese companies by calculating and analysing theinformation entropy of different perceptions on competitive and innovative tourism practices. Thisarticle presents a novel approach by using information entropy to handle probabilistically differentcompetitive and innovative practice weights computed by alternative models such as (a) the FuzzyRasch model that combines the item response theory and the fuzzy set theory, (b) the fuzzyanalytic hierarchy process (AHP) model and (c) the crisp AHP model based on eight differentjudgment scales on the relative evolution of each criterion/construct. The results show that thetotal information entropy suggests a strong heterogeneity in Portuguese companies in terms ofinnovation for competitiveness. They also reveal a significant relationship between innovativetourism practices and tourism competitiveness models.


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