Intercultural effectiveness in global partnerships
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[1] University of Warwick
University of Warwick
Reino Unido
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- Localización: Languages for business: a global approach: seminar proceedigs, Ávila, Spain 2009 / coord. por Carmen Pérez-Llantada Auría, Maida Watson, 2009, ISBN 978-84-92774-01-2, págs. 23-33
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
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Resumen
Communication forms the very essence of intercultural work. Without it collaboration would not be possible. Yet “effective communication does not happen by chance” (Spencer-Oatey and Stadler, 2009: 14), but requires conscious and sustained efforts. While this is true for communication in general, it is particularly true for intercultural communication, where cultural differences create additional difficulties. This paper introduces the Global People Competency Framework, which was developed in order to arrive at a set of culture-generic competencies that help develop knowledge, skills and attitudes that foster effectiveness in intercultural partnerships. Although the framework comprises four competency clusters, this paper focuses on communication competencies, especially on interactional elements that are particularly relevant to the business sector, such as ‘communication management’.
