Change the referent? A meta-analytic investigation of direct and referent-shift consensus models for organizational climate

• Autores: J. Craig Wallace, Bryan D. Edwards, Jeff Paul, Michael Burke, Michael Christian, Gabi Eissa
• Localización: Journal of Management, ISSN-e 1557-1211, Vol. 42, Nº. 4, 2016, págs. 838-861
• Idioma: inglés
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• Dialnet Métricas: 3 Citas
• Resumen

  • Based on earlier taxonomies of group composition models, aggregating data from individual-level responses to operationalize group-level constructs is a common aspect of management research. The present study contributes to the literature on group composition models by quantitatively integrating the climate literature via meta-analysis to determine which of the two most common methods of aggregation, direct consensus and referent-shift consensus, is the stronger predictor of group-level outcomes. We found that referent-shift consensus was a stronger predictor of job performance and customer service performance than direct consensus. However, we found that direct consensus was a stronger predictor of job attitudes than referent-shift consensus. We also found that climate-performance relationships were moderated by aggregation method of the performance criterion. The implications of these findings for advancing multi-level theory and research are discussed.