The dark side of information technology

• Autores: Monideepa Tarafdar, John DArcy, Ofir Turel, Ashish Gupta
• Localización: MIT Sloan management review, ISSN 1532-9194, Vol. 56, Nº 2, 2015, págs. 61-70
• Idioma: inglés
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• Resumen

  • IT misuse behaviors. Interview/qualitative data were analyzed using qualitative content analysis. Multivariate statistical techniques to analyze the statistical data included confirmatory factor analysis to develop and validate the measurement scales for various constructs and structural equation modeling to analyze relationships among them. After observing a number of organizations, the researchers found that this rapidly emerging dark side of IT hurts employees and their organizations and robs companies of some of the productivity gains they expect from their IT investments. This article describes key negative effects of IT use in the workplace, explains the risks they pose, and suggests ways managers can mitigate their impact. Taking on the dark side of IT requires a three-pronged approach that involves not only a company's IT leaders but also its senior executives and HR leaders