Simulations have been identified as an effective learning tool to supplement existing traditional methods of instruction with a range of benefits. This article presents an empirically tested model of student learning experience using a simulation within a hotel and tourism management capstone course and explores the impact of simulation use on student satisfaction. Problems identified in the literature include poorly designed measures, weak theoretical frameworks, and a lack of methodological rigor, which are addressed. Overall, the results indicate that simulations can be an effective learning method to increase students� satisfaction and enhance university course quality in higher education.
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