How the unintended consequences of organizational interventions complicate the assessment of economic utility

• Autores: Kevin R. Murphy
• Localización: Economics and Business Letters, ISSN-e 2254-4380, Vol. 1, Nº. 4, 2012, págs. 33-42
• Idioma: inglés
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• Resumen

  • Interventions in organizations (e.g., implementing new testing, training or leadership development programs) are likely to have a wide range of effects, some intended and some unintended. These outcomes are likely to unfold over time in a wide range of trajectories. A multi-stakeholder, multivariate longitudinal perspective is suggested as a way of reflecting more broadly the range of effects of organizational interventions when estimating their financial impact.