Inventory Management and Digitalization in Commercial Microenterprises

• Saltos Baren, Esther Gabriela ^[1] ; Ronquillo Morales, Isabel Magdalena ^[1] ; Sánchez Guamaní, Verónica Alexandra ^[1] ; Chávez-Arizala, Jenrry Fredy ^[1]
  1. [1] Instituto Superior Tecnológico Adventista del Ecuador, Santo Domingo, Ecuador
• Localización: Diginomics, ISSN-e 3072-8428, Nº. 4, 2025 (Ejemplar dedicado a: Diginomics)
• Idioma: inglés
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• Resumen

  • Introduction: inadequate inventory management in commercial microenterprises at the global, regional, and local levels is a significant cause of economic losses, lack of liquidity, and business mortality, negatively affecting profitability and customer service.

    Objective: to characterize the importance of inventory management, the application of the ABC method, and the impact of digitalization.

    Method: a review of the available literature was conducted in databases such as SciELO, Scopus, and ClinicalKey, from which a total of 16 related articles were consulted. Empirical methods such as logical history and analysis and synthesis were used.

    Results: inventory management goes beyond mere physical counting. Effective management of products and sales is crucial to business success. Inventory management is affected by several variables, including demand, costs, service level, and lead times. The choice of the appropriate software should be based on scalability, initial cost, required functionality, and return on investment. Proper inventory management is vitally important for businesses, as its proper management and implementation help maximize sales, free up capital for investment in other areas, generate warehouse space, and minimize or eliminate losses.

    Conclusion: inventory management is a determining factor in the profitability and sustainability of microenterprises. Digitization offers a return on investment by reducing errors, improving operational efficiency, and professionalizing stock control.