THE ANTECEDENTS AND CONSEQUENCES OF CUSTOMER SATISFACTION FOR FIRMS
Eugene W. Anderson, Mary W. Sullivan
págs. 125-143
A LOOK ON THE COST SIDE: MARKET SHARE AND THE COMPETITIVE ENVIRONMENT
William Boulding, Richard Staelin
págs. 144-166
págs. 167-183
INVESTIGATING PURCHASE INCIDENCE, BRAND CHOICE AND PURCHASE QUANTITY DECISIONS OF HOUSEHOLDS
Pradeep K. Chintagunta
págs. 184-208
págs. 209-212




© 2001-2026 Fundación Dialnet · Todos los derechos reservados