Development and validation of a measurement instrument for assessing quality management practices in hospitals: : an exploratory study
págs. 465-478
págs. 479-506
Impact of quality management practices on quality performance and financial performance: : evidence from Indian manufacturing companies
págs. 507-530
Monitoring and reducing patient dissatisfaction: : a case study of an Iranian public hospital
págs. 531-559
págs. 560-580
págs. 581-594
Dependency relationships between critical factors of quality and employee satisfaction
José Álvarez García, María de la Cruz del Río Rama, Margarida Saraiva, António Ramos-Pires
págs. 595-612
The knowledge transfer process in Six Sigma subsidiary firms
Leopoldo Gutiérrez Gutiérrez, Vanesa Barrales Molina, Javier Tamayo Torres
págs. 613-627
págs. 628-646
Combining BPN and TM to build a prediction model of process parameters: a case study
Hsin-Pin Fu, Cheng-Yuan Chen, Hsiao-Ping Yeh, Wen-Chin Yeh, Jia-Shiang Lu
págs. 666-680
Teaching principles and fundamentals of business excellence to undergraduate students through a game
págs. 681-698
© 2001-2024 Fundación Dialnet · Todos los derechos reservados