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Modelado de vistas personalizadas para la gestión de conocimiento en comunidades I+D+i

  • Autores: Claudia I. Martínez Alcalá
  • Directores de la Tesis: Joaquín Fernández Sánchez (dir. tes.), Francesc Alpiste Penalba (dir. tes.), Mónica Sampieri Bulbarela (dir. tes.)
  • Lectura: En la Universitat Politècnica de Catalunya (UPC) ( España ) en 2012
  • Idioma: español
  • Tribunal Calificador de la Tesis: Maria Dolors Tapias Gil (presid.), Miguel Brigos Hermida (secret.), Eulàlia Massana Molera (voc.)
  • Materias:
  • Enlaces
    • Tesis en acceso abierto en: TDX
  • Resumen
    • R&D+i communities are formed by people who relate each other in configuring networks, interchanging specialized knowledge and promoting innovative contributions in different areas of knowledge. The tasks performed by this group of people, are often heterogeneous, independent and also difficult to program and plan, if compared to the other activities of an organization. These tasks or activities require a very individualized management, including interpersonal relationship skills. As said, there is no doubt that it is necessary to manage knowledge effectively, Only through the right development of this management capacity that scientific networks or networks of knowledge, involving both generators of knowledge (researchers) and users thereof, may constitute "the backbone of the new societies". Today, these difficulties are being overcome, largely, thanks to the emergence of new technologies of information and communication which have enabled the creation of new communicative and expressive environments that facilitate the practice various activities. The aim of this work is to design and develop a model custom views that represent significant information of the activities that do members of a community R&D+i. The proposal of custom views presented in this research includes a selection of 12 indicators arranged in 6 personal views and group, which meets the specific documentary requirement system for ISO 9001. The experimental phase was conducted within the research community of LAM, with the participation of 7 doctors, 6 researchers and 1 technician. For this research we selected the case study method and an investigation kind of exploratory in order to make empirical work and the reality of organizations even closer. The results obtained through this investigation, make this proposed of custom views a valid and useful model in order to represent relevant information to both communities and the research groups, facilitating the management of certain activities and providing updated information.


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