Estudio teórico y evidencia empírica de la aplicación de la metodología Living Lab en el diseño de sistemas eHealth

• Autores: Yadira Alatriste Martínez
• Directores de la Tesis: Marco Vinicio Ferruzca Navarro (dir. tes.), Josep Maria Monguet Fierro (dir. tes.)
• Lectura: En la Universitat Politècnica de Catalunya (UPC) ( España ) en 2016
• Idioma: español
• Tribunal Calificador de la Tesis: Joaquín Fernández Sánchez (presid.), Mónica Sampieri Bulbarela (secret.), Helena Bascuñana Ambrós (voc.)
• Materias:
  • Matemáticas
    • Ciencia de los ordenadores
      • Informática
      • Sistemas de información, diseño y componentes
• Enlaces
  • Tesis en acceso abierto en: TDX
• Resumen

  • In the European Union and some other countries, the Living Labs are innovation areas with diverse elements that foster innovative spaces with the final users. Also, the combination of public and private associations involved: companies, researchers, authorities and citizens work in a joint manner to improve the quality of life of the people, all of this within a real context. From this point of view, this work explores the application of the Living Lab methodology in the design of eHealth systems with the purpose of the users to have a meaningful experience through the use of the system in the treatment of their rehabilitation therapy of spasticity or dysphagia. The meaningful experience of users is achieved with the inclusion of usability principles and perceived utility. The research encompasses a theoretical study which analyses the topics of the domain of Living Labs and a compilation of different ad-­-hoc methodologies.The theoretical study shows that there are few contributions relating eHealth systems set through the Living Lab methodology. The methodological proposal from Ståhlbröst & Holst (2013) to present theTRH LAB system which is a methodology developed to suppor t the par ticipation of the user with a Living Lab approach. In it, the users have influence in future IT solutions with a formative approach.The results obtained in the validation show that the system is usable, useful and it is also adaptable to new health fields.The four focus groups integrated for the study were located in Cataluña and Mexico City.