Resumen de The acquisition of pragmatic and intercultural communicative competences through telecollaboration
The study presented in this dissertation revolves around the application of telecollaboration projects for the acquisition of Spanish-speaking students' pragmatic competence and intercultural communicative competence (ICC). In particular, it aims to demonstrate how these two competences are inextricably interrelated, and one cannot be acquired without the other. For this reason, participants of the study presented here were aerospace engineering students since they are likely to engage in intercultural dialogue in their future professional lives. Lack of these two competencies could result in cultural misunderstandings which could, in turn, affect their professional careers.
In order to foster participants' pragmatic competence and ICC, three different six-week telecollaboration projects were coordinated. The first was with first language (L1) or highly proficient English speakers from the University of Bath (UK), the second with L1 or highly proficient speakers from the University of Hawai'i (US), and the third with L1 English speakers from Morgan State University (US). In order to test the validity of the implementation of these three projects, a control group which did not take part in any telecollaborative encounter was set. Participants of the three intercultural exchanges engaged in both synchronous and asynchronous sessions. In the former students carried out a series of role-plays centred on the speech act of apologies, and were held on Zoom. On the other hand, the latter consisted of two cultural discussions conducted on the social network MeWe. Students in the control group carried out the role-plays with their classmates in a traditional face-to-face setting but did not engage in any cultural discussions. Data was gathered through these tasks, as well as pre- and post-test on apologies, a final project questionnaire, and a final presentation carried out by the three experimental groups. A mixed-methods approach was adopted.
The results demonstrate that the three groups of students who participated in the telecollaboration projects outperformed those in the control group in terms of apologies acquisition. Although pragmatic results were not statistically significant, the descriptive statistics revealed that the three groups improved from pre- to post-test. In particular, the first group obtained better results than the others. Besides, instances of ICC development were identified. The findings also demonstrate that there is an empirical relationship between the gains obtained in terms of pragmatic competence and ICC, thus showing the strong connection between these two competences.
