Información General

• Autores: Saloomeh Tabari (coord.), Nazan Colmekcioglu (coord.), Wei Chen (coord.)
• Editores: Goodfellow Publishers
• Año de publicación: 2024
• País: Reino Unido
• Idioma: inglés
• ISBN: 978-1-915097-64-4
• Texto completo no disponible (Saber más ...)

Resumen

• Service industries have been impacted by factors such as artificial intelligence, sustainability and the recent pandemic. Studies reveal that post-pandemic, people's top priority is to travel to visit family, followed by leisure, hospitality and tourism. Retail service providers have had to adapt to this new era and cater to consumers' needs.

  Emerging Trends in Consumer Behaviour in the Service Sector offers a fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries. It delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector. It will examine consumer preferences and changes in their behaviour related to health and wellness, sustainability, cultural shifts, lifestyle and work style, and remote work. In addition, it will explore future trends in service sectors by shedding light on evolving needs and understanding the impact of emerging technology on these industries.

Otros catálogos

• Red de Bibliotecas Universitarias (REBIUN)

Listado de artículos

• • From souvenirs to experiences and networking

    Yukari Yamagishi

    págs. 1-15

    

  • The role of resident’s perception in sustainable community-centred tourism management

    Marina Abad Galzacorta, Asunción Fernández-Villarán Ara, Ana Goytia Prat, Nagore Uresandi Espinosa

    págs. 16-32

    

  • Chinese customers’ attitudes towards sustainable practices in luxury resort hotels and their behavioural intention to pay

    Minhan Wang, Saloomeh Tabari

    págs. 33-50

    

  • Examining the role of sustainable luxury in the tourism sector

    Rada Gutuleac, Alberto Ferraris, Cristian Rizzo

    págs. 51-70

    

  • Tourism resources use pattern in the post pandemic era

    Pankaj Kumar, S.K. Gupta, Neeraj Aggarwal, Madhurima Madhurima

    págs. 71-90

    

  • Anywhere workers and the sustainable development of tourist destinations

    Micol Mieli, Malin Zillinger

    págs. 91-119

    

  • Understanding luxury millennial consumption experiences as a means to improve brand value

    Jonathan Wilson, Diana Tartakovska, Lika Baghdasaryan

    págs. 120-137

    

  • Digital transformation and marketing in the fashion industry

    Monika Zaborowska, Aleksandra Borowicz, Joanna Kuczewska

    págs. 138-156

    

  • Consumer buying intention through apps

    Poppy Herold, Saloomeh Tabari

    págs. 157-186