This report is a continuation of the study carried out throughout 2019 consistently with the University of Deusto’s commitment to designing a model which can provide a comprehensive understanding, analysis and assessment of its impact on society. The model seeks to realise the commitment specifically included in the Deusto 2022 strategic framework, specifically in strategic line L18 ‘Assessing the University’s social impact and its contribution to sustainable development’, dedicated to this issue. The work carried out during 2019 (first phase of the project) resulted in the report ‘The social impact of the University of Deusto. People who transform themselves to transform society. An entrepreneurship-based overview.’ This second phase took place in 2020, and was concerned with furthering the overall conceptual framework, moving forward by reflecting on the so-called first mission of the university, namely, learning processes. What is important for our purposes is that learning takes place in a variety of settings (not only in the university, but also within the family environment, in the community, and in the world of work) and requires the involvement of different agents (in addition to the university itself, the organisations and companies that work in partnership with it in the learning processes, for example). This analysis is therefore approached with humility, since the people who approach the University of Deusto with the objective to learn (whether through undergraduate, postgraduate, doctoral or lifelong learning programmes) also do so in those other spheres in which learning (formal, non-formal or informal) also takes place. Taking into account the scope and complexity of the subject in question, this report conceptually structures the social impact model derived from the learning processes involved and moves forward in their assessment by means of one of the main interest groups namely, companies and organisations that host trainees and graduates.
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