Measuring quality: international guidelines for performance measurement in academic libraries
Roswitha Poll, Peter T. Boekhorst, Ramón Abad Hiraldo
K. G. Saur, 1996.
ISBN 3-598-21800-1.
Proceedings of the 11th International Congress on Archives: (Paris, 22-26 August 1988)
K. G. Saur, 1989.
ISBN 3-598-21235-6.
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