Digital innovations have become preferred means to provide services in urban milieu.Thus, smart city concept has come to occupy an important place in the urban planning. Participatorypractices remain central to the success of smart city initiatives. To understand the making as well assustenance of smart cities we investigate the centrality of stakeholders’ knowledge, perception, andparticipation in the ongoing smart city conception and process of Chandigarh. Through this research we conclude that limited knowledge and participation of citizens in the smart city missionadversely impact the everyday services and the overall smart city experience.
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