Understanding Gaps Between Objective and Subjective Performance Measures: Accreditation of Public Service Organizations and Citizen Satisfaction

• Autores: Jae Bok Lee, Soojin Kim
• Localización: The American review of public administration, ISSN 0275-0740, Vol. 54, Nº. 3, 2024, págs. 271-286
• Idioma: inglés
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