Resumen de Decision Support Systems Aiming in Reducing Globalization Burdens in Education

Eunika Mercier-Laurent, Rabih Haddad

• The potential drawbacks that globalization might have on education are increasing and becoming a main worry. The number of international students is increasing and students’ mobility is becoming a crucial phenomenon to obtain a good degree and secure a decent job. Universities have tripled their efforts to recruit and attract international students but their educational ecosystem is still missing some fundamentals. Ensuring that all international students are admitted using an adapted automated admission system, receiving assistance and decent welcome from international faculty and staff, and building their career after are factors that reduce the negative impacts of globalization in education. This paper presents our Decision Support System using knowledge management (KM) approach and AI techniques contributing to achieve those fundamentals and reduce its impacts.