The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct Versus Indirect Effects

• Autores: Thomas J. Goldsby, Shawnee K. Vickery, Theodore P. Stank, Robert E. Markland, Cornelia Droge
• Localización: Management science: journal of the Institute for operations research and the management sciences, ISSN 0025-1909, Nº. 8, 2004, págs. 1106-1119
• Idioma: inglés
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