How Personality Affects Flow Experience and Performance in Online Classes: a Cross-regional Comparison among Hospitality and Tourism Students

• Pimtong Tavitiyaman ^[1] ; Lianping Ren ^[2] ; Jieqi Guan ^[2] ; Kam-Ho Manson Chung ^[3]
  1. [1] Hong Kong Polytechnic University

     Hong Kong Polytechnic University

     RAE de Hong Kong (China)

     
  2. [2] Macao Institute for Tourism Studies
  3. [3] Technological and Higher Education Institute of Hong Kong

  Mostrar afiliaciones +
• Localización: Journal of hospitality and tourism education, ISSN 1096-3758, Vol. 35, Nº. 4, 2023, págs. 333-348
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • Owing to a swift shift in hospitality and tourism (H&T) education from physical to online since the breakout of COVID-19, quality assurance measure is required to gauge effectiveness of students’ online learning. This study aims to explore the influence of H&T students’ personality traits on flow experience and performance in online classes. It further assesses the cross-regional comparison among three regions in Greater China (including Mainland China, Hong Kong, and Macao). A questionnaire instrument was developed and distributed in the abovementioned three regions. From a total of 895 respondents, results showed that the students’ personality traits influenced their experience and performance in online classes in a few ways. In addition, regional differences in education were used as a moderator to examine potential learning behavior differences in the three regions, and result confirms their existence. Theoretical and managerial implications were then discussed