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The Impact of Document Management Using Good Practices: A Literature Review

  • Autores: César Ortiz Cumpa, Anibal Romero Bendezú, Héctor Javier Bendezú Jiménez
  • Localización: International Journal of Professional Business Review: Int. J. Prof.Bus. Rev., ISSN 2525-3654, ISSN-e 2525-3654, Vol. 8, Nº. 11, 2023 (Ejemplar dedicado a: Continuous publication; e03290)
  • Idioma: inglés
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  • Resumen
    • Purpose:  The main objective of this work is to identify and contribute to our understanding the relationship, importance, and benefits of applying good practices in Document Management in public entities.

        Theoretical framework:  Recent literature has highlighted the significance of employing good practices in document management within organizational settings. These practices encompass efficient data organization, accessibility, version control, and security measures (Malekany, 2022). However, the precise impact and implications of implementing these practices remain a subject of ongoing exploration.

        Design/Methodology/Approach: through a method of a systematic review and Meta-analysis, for which 51 research articles from the last 05 years were selected to be reviewed, it was compiled from different search sources and served to respond to the 08RQ raised that will allow a better understanding.

        Findings: When reviewing, the first discoveries that were found were the multiple benefits that are obtained by using good practices such as cost savings, and speed of service, among others. The results show that in other countries, they already make use of them, and they become not an obligation but a part of the habit, from day to day regardless of the sector or area to which the institution is dedicated to.

        Research, Practical & Social implications: We suggest a future research agenda and highlight the contributions made to executive and management education.

        Originality/Value: Document management is an evolving domain, and there is still much to uncover and comprehend regarding its effects on productivity, information retrieval, and overall organizational performance.


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