Online training and education for adults was forced to reinvent itself throughout the covid-19 pandemic context. Recentstudies have shown that nearly half of all learners have experienced problems linked to technological or pedagogical accessibility,even with reliable internet access and sufficient bandwidth (DARES & Réseau CARIF-OREF, 2020). Normative frameworks aregradually being implemented in Europe (WCAG) and Canada (SGQRI-008) to provide technological accessibility for adults’distance learning. For inclusiveness, Universal Learning Design (ULD) seems like a promising approach (Rogers-Shaw, David& Choi, 2018). However, our ongoing analysis shows limitations from the ULD model, applied to adult distance education.
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