MCS package and entrepreneurial competency influence on business performance: the moderating role of business strategy

Shafique Ur Rehman; Hamzah Elrehail; Kiran Nair; Anam Bhatti; Abdallah Mohammad Taamneh

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MCS package and entrepreneurial competency influence on business performance: the moderating role of business strategy

Shafique Ur Rehman ^[2] ; Hamzah Elrehail ^[3] ; Kiran Nair ^[4] ; Anam Bhatti ^[2] ; Abdallah Mohammad Taamneh ^[1]
1. [1] Jadara University
  
  Jadara University
  
  Jordania
2. [2] ILMA University, Karachi
3. [3] American University of Cyprus
4. [4] Abu Dhabi School of Management
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Localización: European journal of management and business economics, ISSN-e 2444-8494, ISSN 2444-8451, Vol. 32, Nº. 1, 2023, págs. 1-23
Idioma: inglés
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Resumen
- Purpose – This paper draws on resource-based theory (RBV) to examine the impact of the management control system (MCS) package on business performance through the mediating role of entrepreneurial competencies and the interaction role of business strategy in small and medium-sized enterprises (SMEs).
  
  Design/methodology/approach – A total of 372 questionnaires were used in this research for analysis purposes using partial least square–structural equation modelling. Cluster sampling was used and nine states out of 16 states were selected randomly, including Kelantan, Johor, Sarawak, Selangor, Kedah, Kuala Lumpur, Penang, Perak and Sabah, because the nine states cover 84.4% of the total SMEs.
  
  Findings – The results revealed that only cultural and administrative control has no relationship with business performance. Moreover, in the MCS package, all elements have a significant and positive influence on entrepreneurial competencies. Furthermore, business strategy (cost leadership and differentiation strategy) significantly moderates, while entrepreneurial competencies mediate between, cultural, planning, cybernetic, rewards and compensation, administrative control and business performance.
  
  Originality/value – SMEs in Malaysia are contributing 36.6% to gross domestic product. Further, as this sector is important, less attention has been paid to this area of MCS package with business strategies to determine organisational performance. This study fills these gaps, and the recommendations and findings for further research are discussed in detail accordingly. Moreover, the findings of the current research provide guidelines for the management of SMEs.