Resumen de Rasgos ontológicos de las Organizaciones de Alta Confiabilidad: precisiones epistemológicas para la comprensión de un objeto de estudio en debate

Javier Hernán Cantero, Gustavo Luis Seijo

• español

  El desarrollo de la teoría de las organizaciones de alta confiabilidad (HROs) se produjo en forma paralela a las catástrofes industriales de los años ochenta y noventa del siglo XX. Diversos han sido los aportes teóricos a la gestión de las HROs así como los esfuerzos por caracterizar los sistemas tecnológicos por parte de la teoría de los accidentes normales (NAT). No obstante ello, la dinámica propia del campo disciplinar ha dejado en segundo plano el estudio en profundidad de su objeto de estudio. Este artículo tiene como objetivo subsanar dicha negligencia epistemológica centrando la reflexión en torno a la ontología de las HROs. Complementariamente se plantea el proceso evolutivo y la relatividad de la dicotomía entre las HEOs y las HROs. Finalmente, se analiza la problemática de la gestión de las HROs en el contexto argentino.AbstractHigh Reliability Organizations (HROs) theoretical developments came to us hand in hand with the 80s and 90s industrial catastrophes. While a large series of managerial implications stem from this HRO theory, there were also a number of efforts to characterize technological systems from the Normal Accident Theory (NAT) debate forum. Despite these contributions, the dynamics of this disciplinary field seems to have left the in-depth analysis of its own object of study behind. This article intends to overcome such epistemological negligence by reflecting on the HROs ontology. In addition, the paper addresses the evolutionary process and the reductionism of the HRO / HEO (high reliability / high efficiency) dichotomy. Finally, the specifics of HROs management in Argentina are also covered in this article.

• English

  High Reliability Organizations (HROs) theoretical developments came to us hand in hand with the 80s and 90s industrial catastrophes. While a large series of managerial implications stem from this HRO theory, there were also a number of efforts to characterize technological systems from the Normal Accident Theory (NAT) debate forum. Despite these contributions, the dynamics of this disciplinary field seems to have left the in-depth analysis of its own object of study behind. This article intends to overcome such epistemological negligence by reflecting on the HROs ontology. In addition, the paper addresses the evolutionary process and the reductionism of the HRO / HEO (high reliability / high efficiency) dichotomy. Finally, the specifics of HROs management in Argentina are also covered in this article.