David Ben-Arieh, Todd Easton
Obtaining a group consensus is a critical step in making effective business decisions. In this chapter the consensus process is defined as a dynamic and interactive group decision process, which is coordinated by a moderator, who helps the experts to gradually move their opinions until a consensus is reached. This paper describes the importance of group consensus and the need to minimize the cost of this process. Moreover, this work focuses on product design compromise and discusses how group consensus can be used in this process. The paper demonstrates the importance of the consensus process to the product design compromise process and presents several models that can be used to obtain such a compromise.
The paper discusses the costs associated with decision making using group consensus, and then describes three methods of reaching a minimum cost consensus assuming quadratic costs for a single criterion decision problem. The first method finds the group opinion (consensus) that yields the minimum cost of reaching throughout the group. The second method finds the opinion with the minimum cost of the consensus providing that all experts must be within a given threshold of the group opinion. The last method finds the maximum number of experts that can fit within the consensus, given a specified budget constraint.
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