Resumen de Escalamiento multidimensional y acoso laboral: un estudio conceptual sobre Mobbing para el desarrollo de una escala de medición

Alejandra García Saisó, Ana Elizabeth Piña Segura, Gabriela Olguín Ferreira, Jesús Felipe Uribe Prado

• español

  Esta investigación exploratoria y descriptiva fue realizada para conocer la configuración se-mantica y espacial de 15 comportamientos relacionados con acoso laboral. Se llevaron a cabo dos estudios, el primero, consistió en una clasificación interjueces, con la participación de investigadores de diversas universidades, para obtener una conceptualización del acoso laboral. El segundo, consistió en un escalamiento multidimensional de 15 comportamientos con 100 sujetos trabajadores de la Ciudad de México. Los resultados muestran que el acoso laboral puede ser clasificado en 4 grupos según la estrategia de influencia: violenta, encubierta, de acción y de consecuencias. También se confirmó que el acoso laboral es un proceso gradual y no un fenómeno aislado. Las implicaciones para la comprensi6n de la cultura mexicana y la construcción de instrumentos mediante métodos inductivos son importantes.AbstractThe principal goal of the present exploratory and descriptive research was to evaluate the se-mantic meaning and spatial relationship of 15 behaviors related to mobbing. In a first study was used a group of judges from different universities. In a second study a multidimensional scaling was used as a technique to approach the representation of information. For that purpose a not probabilistic sample of 100 workers was selected from different companies of Mexico City. Our results, in both studies indicated that the mobbing was projected for four strategic kinds into multidimensional scaling: violent, hidden behavior violent, an action and consequences. It was also confirmed that mobbing is a process and not a phenomenon isolated. Furthermore, the report also describes the importance of the cultural contexts and of psychometry through the application of inductive methods.

• English

  The principal goal of the present exploratory and descriptive research was to evaluate the se-mantic meaning and spatial relationship of 15 behaviors related to mobbing. In a first study was used a group of judges from different universities. In a second study a multidimensional scaling was used as a technique to approach the representation of information. For that purpose a not probabilistic sample of 100 workers was selected from different companies of Mexico City. Our results, in both studies indicated that the mobbing was projected for four strategic kinds into multidimensional scaling: violent, hidden behavior violent, an action and consequences. It was also confirmed that mobbing is a process and not a phenomenon isolated. Furthermore, the report also describes the importance of the cultural contexts and of psychometry through the application of inductive methods.