Siete competencias gerenciales Apalancadas por la Inteligencia Emocional: Aplicación de la indagación Apreciativa en una Empresa Colombiana 1

• Salgado, Camila ^[1]
  1. [1] Universidad de Los Andes

     Universidad de Los Andes

     Colombia

     
• Localización: Revista Interamericana de Psicología Ocupacional (RIPO), ISSN-e 2500-5669, ISSN 0120-3800, Vol. 35, Nº. 2, 2016, págs. 90-102
• Idioma: español
• Títulos paralelos:
  • Seven Management Competences Supported by Emotional Intelligence: Performing an Appreciative Inquiry in a Colombian Enterprise
• Enlaces
  • Texto completo
• Resumen
  • español

    An appreciative inquiry was performed over the course of two years based on a model of seven basic management competencies (self-consciousness and mastery of context, self-motivation and self-management, self-regulation and empathy, strategic thinking and innovation, appreciative and assertive communication, contextualized negotiation and conflict management, cooperative attitude and team building) for TERRANUM, a Colombian organization dealing with real state. The intent was to increase in each of the 32 directors who integrated the study group, seven basic management competencies, based on their self-evaluation and the results of four objective tests. The managers shared the need to develop aspects of their emotional personal and social emotional intelligence competencies and related skills: personal and contextual self-awareness, consciousness of their motivations and self-regulation The final results showed that 78% of the participants in the study increased their competencies to practice transformational leadership, 72% effective communication and 68% increased emotional self-regulation.

  • español

    Se llevó a cabo un proceso de Indagación Apreciativa a lo largo de dos años basado en un modelo de siete competencias gerenciales básicas (autoconciencia y maestría del contexto, automotivación y gestión, autorregulación y empatía, pensamiento estratégico e innovación, comunicación apreciativa y asertiva, negociación contextualizada y manejo de conflictos, actitud colaborativa y construcción de equipos) para TERRANUM, una organización colombiana que maneja finca raíz. La intención era incrementar en cada uno de los 32 directores que integraron el grupo de estudio, siete competencias gerenciales básicas, a partir de su autoevaluación y los resultados de cuatro pruebas. Los gerentes compartían la necesidad de desarrollar aspectos de su inteligencia emocional, personal y social y habilidades relacionadas: autoconciencia personal y contextual, consciencia de sus motivaciones y autorregulación. Los resultados finales mostraron que el 78% de los participantes en el estudio, incrementaron sus competencias para practicar el liderazgo transformacional, 72% la comunicación efectiva y 68% incrementaron su autorregulación emocional.Resumen alternativo:An appreciative inquiry was performed over the course of two years based on a model of seven basic management competencies (self-consciousness and mastery of context, self-motivation and self-management, self-regulation and empathy, strategic thinking and innovation, appreciative and assertive communication, contextualized negotiation and conflict management, cooperative attitude and team building) for TERRANUM, a Colombian organization dealing with real state. The intent was to increase in each of the 32 directors who integrated the study group, seven basic management competencies, based on their self-evaluation and the results of four objective tests. The managers shared the need to develop aspects of their emotional personal and social emotional intelligence competencies and related skills: personal and contextual self-awareness, consciousness of their motivations and self-regulation The final results showed that 78% of the participants in the study increased their competencies to practice transformational leadership, 72% effective communication and 68% increased emotional self-regulation.