Evaluación de un método de intervención del clima organizacional (CO) en una empresa de servicios públicos colombiana

• Bedoya, Lina Marcela Guevara ^[1] ; Londoño, Maria Eugenia Londoño
  1. [1] Universidad EAFIT

     Universidad EAFIT

     Colombia

     
• Localización: Revista Interamericana de Psicología Ocupacional (RIPO), ISSN-e 2500-5669, ISSN 0120-3800, Vol. 36, Nº. 2, 2017, págs. 46-57
• Idioma: español
• Títulos paralelos:
  • Evaluation of a Methodology for the Management of the Organizational Climate (OC) in a Colombian Utilities Organization
• Enlaces
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• Resumen
  • español

    En esta investigación se presentan los efectos de la implementáción de una metodología para la gestión del Clima Organizacional (CO) en una organización de servicios públicos colombiana. Se realizó un pretest con 157 personas y, con base en los resultados, se implementaron talleres para los líderes y se construyeron planes de acción con los equipos. Para la formulación de estos planes se realizó una búsqueda de explicaciones con la técnica de grupos nominales y la formulación de estrategias de acción con el grupo. Tres meses después se hizo seguimiento y dos años más tarde un postest con 169 colaboradores y se compararon los resultados de cada variable. De acuerdo con la distribución de los datos se utilizaron pruebas no paramétricas para la comparación de las puntuaciones. Adicionalmente se calculó el tamaño del efecto. Se encontraron mejoras estadísticamente significativas y con un efecto grande en todos los atributos a excepción de Retribución. De los anteriores resultados se concluye que se cuenta con una metodología válida para la intervención del CO.Resumen alternativo:This research presents the effects of the implementation of a methodology for the management of the Organizational Climate (OC) in a Colombian utilities organization. A pre-test was conducted with 157 people and, based on the results, workshops were held for the leaders and action plans were built with the teams. For the formulation of these plans, a search fo explanatios was made with the nominal group technique and the formulation of action strategies with the group. Three months later we monitored the process, two years later a post-test with 169 collaborators was conducted and the results of each variable were compared. According to the data distribution, non-parametric tests were used for the comparison of the scores. Additionally, the size of the effect was calculated. Statistically significant improvements were found with a large effect on all attributes except for Retribution. From the above results it is concluded that there is a valid methodology for OC intervention

  • English

    This research presents the effects of the implementation of a methodology for the management of the Organizational Climate (OC) in a Colombian utilities organization. A pre-test was conducted with 157 people and, based on the results, workshops were held for the leaders and action plans were built with the teams. For the formulation of these plans, a search fo explanatios was made with the nominal group technique and the formulation of action strategies with the group. Three months later we monitored the process, two years later a post-test with 169 collaborators was conducted and the results of each variable were compared. According to the data distribution, non-parametric tests were used for the comparison of the scores. Additionally, the size of the effect was calculated. Statistically significant improvements were found with a large effect on all attributes except for Retribution. From the above results it is concluded that there is a valid methodology for OC intervention