Cristina Ruiz Martin, José Manuel Pérez Ríos, Gabriel Wainer, Javier Pajares Gutiérrez, Cesáreo Hernández Iglesias, Adolfo López Paredes
The interest in how to build resilient organizations is increasing in the last two decades. However, there is no formal and accepted framework yet. In this paper, we argue that the application of the principles of the Viable System Model (VSM) improves organizational resilience. We also argue that the VSM constitutes a valid framework to design resilient organizations.
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