Resumen de Inclusive Design at the Different Phases of the Ageing Process

Arantxa González de Heredia López de Sabando, Daniel Justel Lozano, Ion Iriarte Azpiazu

• People begin their ageing process well before the age of 65. In addition, although some patterns have been identified, each person ages differently. The tools of Inclusive Design help us to understand peoples’ capabilities, and therefore, develop products to meet their needs. However, these tools often require the involvement of users, and the tool itself is the initial obstacle. This study describes the different kinds of ageing, collects and classifies tools according to the degree of exclusion they cause. A selection of Inclusive Design tools is finally made and recommendations for their application are proposed for each stage of the ageing process.