Tourism Productivity Indicators In a Multiactivity Framework
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Walheer, Barnabe [2] ; Zhang, Linjia [1]
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[1] Xi’an Jiaotong-Liverpool University
Xi’an Jiaotong-Liverpool University
China
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[2] Liege University
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- Localización: Tourism analysis, ISSN 1083-5423, Vol. 27, Nº. 2, 2022, págs. 233-236
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
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Resumen
Measuring productivity has been a hot topic in tourism research recently. This research note suggests a tailored productivity indicator capable of dealing with two important features of the tourism suppliers. First, it takes the economic objective of the tourism entities into account, which better reflects the targets of tourism entities. Second, the indicator provides a suitable tool for evaluating performance of tourism suppliers under multiple activity scenarios, which better matches the characteristics of tourism services. The empirical illustration to the Chinese star-rated hotel industry highlights the advantages of the suggested indicator for the tourism industry. In particular, we find that Chinese hotels present better performances over time, but not for every activity. This indicator can also be applied to other tourism-related industries.
