Assessing the Impact of the COVID-19 Pandemic on Tourism Workers’ Health and Well-being in Jordan

• Al-Ababneh, Mukhles M. ^[1] ; Al-Shakhsheer, Firas J. ^[1] ; Habiballah, Ma'moun A. ^[1] ; Al-Badarneh, Mohammad B. ^[2]
  1. [1] Al-Hussein Bin Talal University

     Al-Hussein Bin Talal University

     Jordania

     
  2. [2] Yarmouk University

     Yarmouk University

     Jordania

     
• Localización: Tourism & Management Studies, ISSN-e 2182-8466, ISSN 2182-8458, Vol. 18, Nº. 2, 2022, págs. 19-38
• Idioma: inglés
• Títulos paralelos:
  • Avaliação do impacto da pandemia de COVID-19 na saúde e bem-estar dos trabalhadores do turismo na Jordânia
• Enlaces
  • Texto completo (pdf)
• Resumen
  • português

    O presente estudo avalia o impacto da pandemia de COVID-19 na saúde e no bem-estar dos trabalhadores do turismo na Jordânia, investigando ameaças do coronavírus, impactos financeiros, impactos nos recursos, isolamento social, depressão e controle pessoal experimentados pelos trabalhadores do turismo durante a pandemia, e como as ameaças e impactos do coronavírus afetam a saúde e o bem-estar dos trabalhadores. Um método de pesquisa quantitativa foi aplicado através de questionário. Os dados foram recolhidos de uma amostra de 400 trabalhadores do turismo na Jordânia. Os resultados demonstram que os trabalhadores do turismo estão financeiramente tensos, socialmente isolados, psicologicamente deprimidos, experimentando uma falta de controle pessoal, e têm recursos limitados devido ao temor da pandemia e dos seus impactos negativos. Verificou-se também que um efeito direto negativo significativo das ameaças percecionadas do vírus e impactos na depressão e controle pessoal dos trabalhadores teve uma influência significativa na saúde dos trabalhadores. O presente estudo propôs um modelo da influência do coronavírus na saúde e bem-estar dos trabalhadores do turismo através do seu controle pessoal e depressão.

  • English

    The current study assesses the impacts of the coronavirus (COVID-19) pandemic on tourism workers in Jordan between mid-March 2020 and June 2021 by investigating corona threats, financial impacts, resources impacts, social isolation, depression and personal control experienced by tourism workers during the COVID-19 pandemic, and how the threats of corona, financial impacts, resources impacts, social isolation, depression and personal control affect workers’ personal health and well-being. A quantitative survey method was applied by using a questionnaire. Data were collected from a sample of 400 workers from the tourism sector in Jordan. The study’s hypotheses were tested by using the Smart Partial Least Square (PLS) 3.3.3 Statistical Software. The findings of the study revealed that tourism workers are financially strained, socially isolated, psychologically depressed, uncontrolled their self, and have limited resources as a result of their dread of the pandemic and its negative impacts. It was also found that a significant negative direct effect of perceived coronavirus threats, financial impacts, resources impacts, and social isolation on workers’ depression and personal control, which in turn had a significant influence on workers’ personal health and well-being. In addition, this study proposed a model of the influence of coronavirus threats and its impacts on workers’ personal health and well-being, whereby workers’ depression and personal control fully mediate these relationships. The current study offers additional insights on the COVID-19 pandemic impacts on tourism workers’ personal health and well-being.