Colombia
This research aims to determine the level of maturation of processes for the implementation of the SCOR model in the processes associated with the supply chain. The sample set included 35 companies from the industrial, commercial, and service sectors, which are located in four departments of the northern Colombian zone. The selected departments were Magdalena, Atlántico, Bolívar, and Cesar and Guajira. The methodology applied included the analysis of the strategic planning model, based on an analysis of mission, vision, strategic objectives, projects, and foresight of the organization; in addition, the balance of the business strategy was analyzed based on the breakdown of the strategic map. Afterwards, a business process maturity analysis was carried out applying the Gartner and CMMI models to identify the correlation with the processes associated with the SCOR methodology, among them supply chain planning, procurement, manufacturing, distribution, returns from distribution, and returns from procurement. The information was compiled in an exhaustive document review of each company and surveys were applied to members of the organization to identify elements that contribute to the implementation of the SCOR methodology, whose structure is attached in an annex. The analysis, processing, and contextualization of the information of the strategic planning model resulted in 55% of the companies presenting a moderate alignment in terms of their mission objective, their visionary perspective, and their strategic objectives formulated.
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