Transient nature of the employees’ job satisfaction: the case of the IT industry in Bosnia and Herzegovina

Muamer Bezdrob ^[2] ; Aziz Šunje ^[1]
1. [1] University of Sarajevo
  
  University of Sarajevo
  
  Bosnia y Herzegovina
2. [2] American University in Bosnia and Herzegovina
Localización: European Research on Management and Business Economics, ISSN 2444-8834, Vol. 27, Nº. 2, 2021, págs. 12-21
Idioma: inglés
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Resumen
- In a time of persistent and fierce “war for talents,” which is naturally inherent to the knowledge-intensiveindustries, the issue of employees’ job satisfaction is of the utmost managerial significance. In that respect,this study explores certain intrinsic factors that underlie the job satisfaction concept, as well as the dura-bility of employees’ job satisfaction. Based on the extant literature, a theoretical model of job satisfactionwas designed, which was subsequently tested using the data gathered through the surveys conductedover the ten years. The results obtained by model testing show that employees’ job expectations make upthat particular intrinsic factor that differentiates job satisfaction from non-satisfaction. More intriguingly,the results showed that prior job satisfaction is not a reliable predictor of later job satisfaction