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Resolving the productivity paradox of digitalised production

    1. [1] Middlesex University

      Middlesex University

      Reino Unido

    2. [2] Kalaidos University of Applied Sciences

      Kalaidos University of Applied Sciences

      Zürich, Suiza

  • Localización: International Journal of Production Management and Engineering (IJPME), ISSN-e 2340-4876, ISSN 2340-5317, Vol. 9, Nº. 2, 2021, págs. 65-80
  • Idioma: inglés
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  • Resumen
    • Although Industry 4.0 and other initiatives predict widespread adoption of digitalised technology on the factory floor, few companies use new digitalised production technology holistically in their ecosystems; in practical implementation, companies often decide against digitalisation for financial reasons. This is due to a paradox (akin to the so called “productivity paradox”) caused by the complexity of value creation and value delivery within digitalised production. This article analyses and synthesises cross-disciplinary research using a grounded theory model, thus offering valuable insights for businesses considering investing in digitalised production. A qualitative model and an associated toolbox (complete with tools for practical application by business leaders and decision-makers) are presented to address organisational uncertainty and leadership disconnect that often contribute to the paradoxical gap between digital strategy and operational implementation.


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