Nueva Zelanda
For more than a decade theorizing around the concept of disability/disablement has utilized intrinsic versus extrinsic, personal versus social models. Within the intrinsic/personal model, codified by the World Health Organization, the facilitation of access to otherwise inaccessible sites and services has been a major focus of attention. In contrast, the social model situates physical access issues within a much wider context of more general structural denial of minority group access to “loot and clout.” The academic study of tourism so far largely has failed to address the implications for the industry of social theories of disability, concentrating rather on practical issues of dismantling barriers to physical access. This article situates the experience of disability in tourism within social models of disability and argues that the historical emphasis on improving physical access, although of value, has served to perpetuate person-centered models, and thus is itself potentially disabling. Consequently, the issue is raised of how far can and should tourism practice be informed by disability theory.
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