Public Sector Crises: Realizations from Covid-19 for Crisis Communication

• Autores: W. Timothy Coombs
• Localización: Partecipazione e conflitto, ISSN-e 2035-6609, Vol. 13, Nº. 2, 2020 (Ejemplar dedicado a: Special Issue:The strategic role of public sector communication in the framework of open government), págs. 990-1001
• Idioma: inglés
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• Resumen

  • This article reflects upon the communicative demands COVID-19 created for public sector crisis managers. Those demands include anxiety, empathy, efficacy, fatigue, reach, and threat. The conclusion reviews the realizations COVID-19 has created for those tasked with managing public health crises.