Estados Unidos
Revenue management (RM) in the hotel industry is fundamental as a revenue enhancer, and it is anintegral part of the overall strategy of many hotel properties. However, considering the complex,technical, and costly structure of RM, not all properties can utilize it properly; consequently, theymay need to outsource this function. By focusing on resource-based view (RBV), this studyexamined the rationale behind RM outsourcing strategy. The findings of this study provide usefulinformation in expanding our understanding of how hotel managers make an outsourcing decisionin a highly complex RM environment. The empirical findings of the study also provide a con-firmation of RBV as a useful tool in RM outsourcing research.
© 2001-2024 Fundación Dialnet · Todos los derechos reservados