From within and in-between – co-designing organizational change
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Anna Salmi [1] ; Tuuli Mattelmäki [1]
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[1] Aalto University
Aalto University
Helsinki, Finlandia
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- Localización: CoDesign: International Journal of CoCreation in Design and the Arts, ISSN 1571-0882, Vol. 17, Nº. 1, 2021, págs. 101-118
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
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Resumen
This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants’ engagement and entangled interactions.
